How lead credits work

What you need to know

Understand when a credit is charged, what it unlocks, and how to assess a request before investing.

VleraPro connects customers with professionals and companies, but a good outcome starts with accurate information. This guide explains the practical decisions, what to check, and how to use the platform responsibly.

Practical steps

Understand when a credit is charged, what it unlocks, and how to assess a request before investing.

Review the title, category, city, timing, filtered description, and authorised photographs.
Send a clear offer without a phone number, email, website, or social profile.
After the customer accepts, use one credit to unlock contact and the private conversation.
Manage the job in chat, confirm completion, and build reputation through a verified review.

Information to prepare

Correct business name and status
Business number and contact details where applicable
Actual categories, locations, and service areas
Logo, portfolio, and professional description

Trust and accuracy

Do not rely on one signal alone. Read the rating with its review count, verified-job marker, profile completeness, and fit for the category and area. Accurate information makes comparison fairer for everyone.

What to do next

Once the information is ready, register or update the profile and check how it appears to customers.

Frequently asked questions

Who is the “How lead credits work” guide for?

It is for users who want a clear process and decisions based on information that can be checked rather than assumptions.

Do I need an account to read the guides?

No. The guides are public. An account is required when you publish a request, manage a profile, or use features connected to a confirmed identity.

What if my information changes?

Update it promptly. Category, contact details, business status, locations, and service areas should reflect the current situation.

Next step