What you need to know
Understand when a credit is charged and how automatic activation works after the customer's reply.
VleraPro helps customers discover businesses and, when needed, send requests to suitable providers. A good outcome starts with accurate information; this guide explains what to check and how to use the platform responsibly.
Practical steps
Understand when a credit is charged and how automatic activation works after the customer's reply.
- Review the title, category, city, timing, filtered description, and authorised photographs.
- Send a clear offer without a phone number, email, website, or social profile.
- Sending an offer is free; one credit is charged automatically only when the customer replies for the first time.
- Manage the job in chat, confirm completion, and build reputation through a verified review.
Information to prepare
VleraPro helps customers discover businesses and, when needed, send requests to suitable providers. A good outcome starts with accurate information; this guide explains what to check and how to use the platform responsibly.
- Correct business name and status
- Business number and contact details where applicable
- Actual categories, locations, and service areas
- Logo, portfolio, and professional description
Trust and accuracy
Do not rely on one signal alone. Read the rating with its review count, verified-job marker, profile completeness, and fit for the category and area. Accurate information makes comparison fairer for everyone.
What to do next
Once the information is ready, register or update the profile and check how it appears to customers.
Frequently asked questions
Who is the “How lead credits work” guide for?
It is for users who want a clear process and decisions based on information that can be checked rather than assumptions.
Do I need an account to read the guides?
No. The guides are public. An account is required when you publish a request, manage a profile, or use features connected to a confirmed identity.
What if my information changes?
Update it promptly. Category, contact details, business status, locations, and service areas should reflect the current situation.
Next step
How lead credits work
Understand when a credit is charged and how automatic activation works after the customer's reply.