What you need to know
When a review should be reported, what information to provide, and what happens during assessment.
VleraPro connects customers with professionals and companies, but a good outcome starts with accurate information. This guide explains the practical decisions, what to check, and how to use the platform responsibly.
Practical steps
When a review should be reported, what information to provide, and what happens during assessment.
- Report content only when you suspect a policy breach, manipulation, or an inauthentic experience.
- Choose the most accurate reason and briefly explain verifiable facts.
- Provide relevant evidence without publishing unnecessary personal information.
- Allow time for assessment; disagreement with an opinion alone does not justify removal.
Information to prepare
VleraPro connects customers with professionals and companies, but a good outcome starts with accurate information. This guide explains the practical decisions, what to check, and how to use the platform responsibly.
- Accurate contact details
- Factual and current descriptions
- Documented agreements and work
- Respect for privacy and authentic experiences
Trust and accuracy
Do not rely on one signal alone. Read the rating with its review count, verified-job marker, profile completeness, and fit for the category and area. Accurate information makes comparison fairer for everyone.
What to do next
Use these steps as a checklist and open the part of the platform that supports your next action.
Frequently asked questions
Who is the “How to report a review” guide for?
It is for users who want a clear process and decisions based on information that can be checked rather than assumptions.
Do I need an account to read the guides?
No. The guides are public. An account is required when you publish a request, manage a profile, or use features connected to a confirmed identity.
What if my information changes?
Update it promptly. Category, contact details, business status, locations, and service areas should reflect the current situation.
Next step
How to report a review
When a review should be reported, what information to provide, and what happens during assessment.